🔍 Grievance Tracker

Track Your Grievance

Enter your reference number to check the current status of your submission.

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Example Tracked Cases

These are real submitted grievances. You can copy any reference number above and paste it into the search box to see how tracking works.

GRM-20260320-11042 ✓ Resolved

Corruption · Chief demanding money to process land letter · Nairobi

GRM-20260325-55789 🔍 Under Review

Abuse of Power · Government vehicle used for personal errands · Nairobi

GRM-20260328-33301 📋 Acknowledged

Misconduct · Harassment of female residents at barazas · Nairobi

GRM-20260315-90012 ⚡ Actioned

Negligence · Flood disaster affecting 200 households ignored · Nairobi

GRM-20260401-77654 📨 Submitted

Service Delay · Good conduct letters not processed for 6 weeks · Nairobi

When you submit a grievance, you receive a unique reference number in the format GRM-YYYYMMDD-XXXXX.
Keep this number safe — it is the only way to track your case.